This policy explains how Kickstart Mortgage Services Ltd collects and uses your personal information when you contact us or use our mortgage and protection advice services.
Who we are
Kickstart Mortgage Services Ltd is an Appointed Representative of Stonebridge Mortgage Solutions Ltd, which is authorised and regulated by the Financial Conduct Authority. Our registered details are: REGISTERED OFFICE: Kickstart Mortgage Services Ltd. 110 Laverton Road, Hamilton, Leicester, United Kingdom, LE5 1WJ. Registered Company Number: 13282272. Registered in England & Wales. FCA number – 971170.
Information we collect
When you enquire we collect your name, email address, telephone number and anything you choose to tell us about your situation. If you go on to receive advice, we collect the further information a lender or insurer requires — for example income and employment details, outgoings, credit history, and details of any dependants or medical history relevant to protection cover.
Why we use your information
- To respond to your enquiry and arrange an initial conversation.
- To assess your circumstances and recommend suitable mortgage and protection products.
- To submit applications to lenders and insurers on your behalf.
- To meet our legal and regulatory obligations, including those of our principal firm Stonebridge Mortgage Solutions Ltd and the Financial Conduct Authority.
Who we share it with
We share your information only where it is necessary: with lenders, insurers, product providers, our principal firm Stonebridge Mortgage Solutions Ltd, credit reference and fraud prevention agencies, and our regulators. We do not sell your data.
How long we keep it
We retain client records for the period required by our regulatory obligations and for as long as is necessary to advise you on future reviews. Enquiries that do not proceed are deleted once they are no longer needed.
Your rights
You have the right to ask for a copy of the personal information we hold about you, to have inaccurate information corrected, to ask us to delete information we no longer need, to object to certain processing, and to withdraw consent to marketing at any time. To exercise any of these rights, contact us using the details below. You may also complain to the Information Commissioner's Office.
Cookies
Our website uses a small number of cookies and similar technologies. See our Cookies Policy.
Complaints
[CONFIRM/INSERT COMPLAINTS PROCEDURE TEXT AND FINANCIAL OMBUDSMAN SERVICE REFERENCE]
Contact us
Email info@kickstartmortgageservices.co.uk or call 07876 498 796.